Enjoy preferred support status*
Premier support for service bureaus and multi-office tax pros
Premier support for premier clients
Skip the lines and get dedicated support
Premier Partner Line
Private phone support
Get exclusive access to private phone support staffed by a senior team of product specialists.
Dedicated support
Assigned to you
An account manager is assigned to you, providing front-of-the-line access to a product specialist.
Live event support
Let's help make your event a success
Our staff is available to participate in service bureau in-person or virtual training events.
Bilingual support
Support for you and your EROs
We are fully staffed with Spanish speakers across various departments including bilingual product specialists.
Personalized webinar
Tailored to your offices
Account managers provide a personalized webinar for your EROs at the start of each tax season.
Standard support
All support channels available to you
We've built our reputation on excellent support, so standard support channels are available in addition to Premier support.
Experience the difference
Request a demo and see what sets us apart
* Available to qualified service bureaus and multi-office EROs. Contact your account manager for details.
Please check with your software provider for program and product availability. Refund Transfers are deposit products using Green Dot Bank, Member FDIC that enable certain deductions from the account to be processed. Refund Transfers are not loans. Tax refund and e-filing are required in order to receive Refund Transfer. Fees apply. Terms and conditions are subject to change without notice. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost.